Here you will learn how Dukancha works, we have created videos for you on almost every useful operation.
Vendor Registration
Dear Vendors, in this video we will explain you how you can register yourself as seller/vendor at Dukancha and start selling your products abroad. We also have subscription packages customized according to your business needs. You can also start selling here for free.
Vendor Dashboard
Here we will explain you about complete dashboard for you store. Here you have all the possible features you may need to grow, analyze and manage your business at DUKANCHA
Store Setup
Here we will explain you how can setup your store at DUKANCHA and start selling your products.
Store Settings
Here we will explain you how you can make basic settings to your store
Store Analysis
Here you will learn how you can check your store performance and make easy analysis using our advance analytic features
Reports
Here our respected vendors can review their progress and activities. DUKANCHA provides long range of reports for vendors to manage their goals.
Upload Your First Product
Here we will explain you how you could upload your product on your seller dashboard. We will also guide you how you can fill your basic data about product and make it ready for sell.
Edit & Publish Product
Watch this tutorial for how you can ADD new products and Edit existing products.
Stock Management
Stock management is an important activity for your store. Here you will see how you can manage your stock at DUKANCHA store.
Products Section Overview
In this video we will explain you how you could see your product listings and manage this section
Ledger Book
We know well what you need to grow and manage your business. In this video we will explain you how you can generate ledger book for your accounts and use it for your finance operations
Vendor Live Chat
Your buyer can contact you at Dukancha chat box. You can communicate with buyer to ensure his expectations from you
Support Tickets
Here you will learn how to generate support ticket
View Orders
Here you can view and manage your orders. In this video we will explain you completely about orders that you received from buyers.
Order Refund
DUKANCHA is trusted platform for both buyer and sellers. In case of product refund DUKANCHA will ask from buyer for a valid reason if there’s valid dispute from buyer DUKANCHA will refund order amount to buyer. In this video you could see how it works.
Please read our Refund Policy
Generate Packing Slips
Packaging and labeling is very important for your order, watch this video for how you can generate packing slips
Request For Withdrawal
Dear Vendors, we are motivated to make your business grow. We will be happy to pay you in a moment when you request for a withdrawal. In this video we will explain you how you can get your payments from DUKANCHA.